Poolsearch magazine is pleased to announce that Concord Pools and Spas has received the coveted Poolsearch 2014 Certified™ Pool Builder award – the only independent endorsement in the swimming pool industry. Proving their longtime commitment to excellence, Concord Pools and Spas has met all the standards of the rigorous certification process.
Completely independent and based solely on merit, pool builders earn the Certified™ Pool Builder status by demonstrating excellence on every level, from employee training to consumer satisfaction. To maintain complete impartiality, all results all validated by third-party auditors, ensuring that this certification was won fairly and not influenced by advertising dollars.
"This award is unprecedented in the swimming pool industry," says David T. Wood, editor-in-chief of Poolsearch magazine. "For years pool builders have been asking for an independent endorsement program and we're happy to expand the Certified™ customer satisfaction program to include them. Concord Pools and Spas has long been an example to builders in the swimming pool industry and now their accolades are no longer anecdotal, but proven through this independent audit."
Consumers can take pride knowing they have a local pool builder based in Latham, NY rated among the best pool and spa contractors in North America. Builders are evaluated based on audited results related to sales, service, operations and customer satisfaction as well as random on-site inspections.
About Poolsearch magazine:
Poolsearch is a publication dedicated to helping consumers evaluate the merits of swimming pool and swim spa ownership. To support this effort we have developed a collection of magazines, website and bulletin boards focused exclusively on educating consumers about the pool industry.