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Concord Pools & Spas
SMS Terms and Conditions

  • Effective Date:

    June 11, 2026

Introduction

By joining our SMS program provided by Concord Pools & Spas, you agree to receive recurring text messages (notifications, updates, and reminders) at the number you provide under these Terms that adhere to TCPA (2026) and CTIA Best Practices.

Opt-In Consent

In accordance with the 2026 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Add Your Business Name only. Consent cannot be shared with other companies or third-party entities without your direct approval.

To join our SMS program, you may opt-in through the following methods, in compliance with the 2026 CTIA Guidelines:

  • Web Form:

    Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.

  • Verbal Consent:

    Offer verbal consent by clearly agreeing to SMS participation after being read a compliant SMS consent disclosure.

  • In-Person Paper Form:

    Sign or complete a paper intake form that includes a dedicated section with clear language outlining SMS consent.

Message Frequency

You will receive no more than 3–5, unless for urgent notifications. Standard carrier rates apply.

Opt-Out Process

Reply “STOP” any time to end messages; “HELP” to receive support instructions; or call 518-783-8976.

Terms of Consent

Your consent is voluntary and not a condition of purchase. You may receive informational messages as described at opt-in.

Privacy Policy

Your mobile number and interaction data are governed by our Privacy Policy: https://concordpools.com/about/privacy-policy#sms. Data is used solely for SMS delivery purposes.

Message & Data Rates

Standard rates may apply per your carrier plan. Add Your Business Name is not liable for carrier charges.

Record-Keeping & Compliance

We maintain detailed logs of opt-ins/opt-outs (dates, times, methods) to satisfy TCPA 2026 proof-of-consent requirements.

Changes to Terms

We reserve the right to update these Terms. Significant changes will be sent via SMS or posted online. Continued participation implies acceptance.

Disclaimers & Liability

Message delivery depends on carrier networks; we cannot guarantee uninterrupted service or delivery times.

Contact Information

  • Concord Pools & Spas
  • 156 Sparrowbush Road
    Latham, NY 12110
  • 518-783-8976
  • Website: concordpools.com
  • For questions regarding the SMS Terms and Conditions, contact Concord Pools & Spas through the website or by telephone.