I really appreciate you sending the guys out this morning. I wanted to make sure you guys know that you really are customer service oriented; you don't get a lot of that these days. My wife and I really appreciate it. The young man that came out (Shane) is fantastic, he's done our openings and closings before. I just wanted to let you know that he did a great job, really took the time to explain, show us what they did and reassured us nothing else was wrecked. Again I just wanted to say thank you, we really appreciate it.

–Trent, Middlegrove

I wanted to take this opportunity to tell you and any of your future customers how happy and satisfied we are with our pool and all the service/dealings we had with Concord. Starting from the first time I stepped into you Latham showroom looking for a spa and pool, salesman Michael Minogue and Jeff Kaufer took the time to listen and truly understand what I was looking for in both. After explaining to Jeff I had lower back issues and was looking for hydrotherapy relief from a spa, he thoroughly explained the differences between two models he recommends and then had me sit in both models prior to making my final decision...

Andrew always does fantastic work when he comes to my home.

This is our view now. Thank you Concord for such care. Everyone that we worked with was professional and very helpful. Special thanks to Ralph for making my son's birthday wish come true. From beginning to end, the experience was top notch. Thank you,
–Erin K.

I wanted to let you know how pleased and satisfied with the great job Concord Pools did on my liner change. From my initial discussion with you to the job completion, I was totally satisfied.
- Jeffrey L.

In closing, you have an excellent high performance operation that certainly deserves all of the awards and national recognition...
- Frank B., Albany, NY

As usual your company went above and beyond with your customer service.
- Joe V., Saratoga Springs, NY

There at not enough words to express out appreciation for the outstanding job that Concord Pools did in putting in our new pool.
- Joe B. & Mary S.

It looks incredible out there. I'm very impressed!
- Tim D. Clifton Park, NY

I will not hesitate to fly the same Concord flag to my many associates and customer base upon every opportunity.
- John S., New Country Lexus

The follow up service after the sale has been amazing and your crew is polite and accommodating.
- Jim, Karen, Susan and Danny, Clifton Park, NY

I, with all sincerity, will recommend your company to anyone looking to utilize your services, and I hope that I have the opportunity to do so for a long time to come.
- David A., Albany, NY

It was just great. A great and new experience!
- Chris L., Clifton Park, NY

It was clear from the start that not only was Concord Pools much more knowledgeable and professional then the others but your facility was impeccable.
- Dave and Nancy W., Glens Falls, NY

I want to thank you all for the attention to detail that went into our backyard. Everyone we dealt with was a true professional and meticulous with their work.
- Bill P., NFL Coach

From the start of the process, each one of your employees was nothing but helpful and friendly.
- Captain Ronald Tritto, Troup G

The pool is absolutely gorgeous. Every morning I wake up and can't believe that my own backyard looks like a resort!
- Alayna B., Johnstown, NY

By far have the best crew that I have ever seen working on any kind of job.
- Mike Weson

I have been in and around the construction business for over 40 years. My recent experience with the installation of a swimming pool at my home was extraordinary. The planning and installation was professional, on time and executed exceptionally smooth.
- James T. Burns, Albany, NY

It's clear why Concord is the "Prime" pool company in the tri-cities!
- Angelo M, Clifton Park, NY