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Spa Resources

At Concord Pools & Spas, we want to make sure that you have years of problem free enjoyment of your Concord® swimming pool, spa or sauna. We'll use our Help and Support section to post easy to follow articles, videos and documents to help you with your maintenance and trouble shooting of common items.


Should you require more help, please feel free to call our maintenance department at
(518) 783-8976 to schedule our certified experts for a home visit.

Video Library

Basic Equipment Rundown

Backwash Your Pool

Reading Your Pressure Gauge

Multiport Valve

Cleaning the Pump

Adjusting the Temperature on Your Heater

How to Operate a Heater Bypass

Salt Generator Indicator Lights

Adjusting Chlorine Production on Intellitouch

How to Add Salt to a Pool

Hooking up your Vacuum Cleaner: Part 1

Hooking up your Vacuum Cleaner: Part 2

Manuals & Guides

DE Filter Manual

Sand Filter Manual

Water Safety &
Accident Prevention

Layers of protection are essential to help prevent drowning. Plan ahead for aquatic activities:
  • Provide close and constant attention to children you are supervising in or near water.
  • Fence pools and spas with adequate barriers, including four-sided fencing.
  • Learn swimming and water-safety survival skills.
  • Children, inexperienced swimmers, and all boaters should wear U.S. Coast Guard-approved life jackets.
  • Always swim in a lifeguarded area.