Accessibility Tools
Skip to main content

Service Request

Contact Sales

Service Request

Concord Pools & Spas will begin taking opening and closing requests for the 2026 calendar year on February 1, 2026.

Service

Request Form

Please use this form to schedule your pool or spa seasonal opening or closing, or other general equipment maintenance or repair. Should you require more assistance, please call our service department at 518-783-8976 ext. 623 to schedule our certified experts for a home visit. Concord Pools & Spas exclusively services and installs inground pools.

Opening and closing requests for the 2026 calendar year will be available to schedule starting February 1, 2026.

All fields with * must be completed.

Is this a mobile phone number? *

This email can be used to request an invitation at concordpools.myservicetitan.com that will allow you to view upcoming and previous services, along with job invoices beginning in 2024. Please allow us approximately ten (10) business days following your request to update your account information before requesting an invitation.

Different billing information? If yes, please enter your billing information below. *
Different billing phone number and/or email? If yes, please enter your billing contact information below. *
Is this a mobile phone number? *
Customer Type *

Concord Pools & Spas will only service commercial accounts that we have built.

Service Type *
Pool Type *

Concord Pools & Spas will only service Gunite pools that we have built.

Pool Opening Type *
We will begin taking pool opening requests for the 2026 calendar year on February 1, 2026.

If your requested week is unavailable, we will schedule your request as close to the requested week as possible. We will begin taking pool opening requests for the 2026 calendar year on February 1, 2026.

Pool Closing Type *
We will begin taking pool closing requests for the 2026 calendar year on February 1, 2026.

If the week you request is unavailable, we will schedule your request as close to the requested week as possible. Any date selected on or after November 1st will incur an additional charge. We will begin taking pool closing requests for the 2026 calendar year on February 1, 2026.

Pool Cover Type *
Spa Type *
Spa Opening
Please select your preferred week, and we'll accommodate your request as best we can.
Spa Closing
Please select your preferred week, and we'll accommodate your request as best we can.
Additional Service
Additional Features (Select any that apply)
Scheduling pool opening and closing requests could take up to 4 weeks following your request. Please only submit 1 request.
Drag and drop files here or Browse Max file size: 4MB

Read more …Service Request

Service Request Test

Contact Sales

Service Request

Service

Request Form

2026 Live Test Form

Please use this form to schedule your pool or spa seasonal opening or closing, or other general equipment maintenance or repair. Should you require more assistance, please call our service department at 518-783-8976 ext. 623 to schedule our certified experts for a home visit. Concord Pools & Spas exclusively services and installs inground pools.

Openings and closings for the 2024 calendar year will be available to schedule starting February 1, 2024.

Read more …Service Request Test

In-store Services

In-store

Services

  • Latham

    156 Sparrowbush Road,
    Latham, NY 12110

    Store Hours
    Mon – Fri: 10:00am – 5:00pm
    Sat: 10:00am–3:00pm
    Sun: Closed
    Phone: (518) 783-8976
    Fax: (518) 783-1319

  • Saratoga Springs

    136 South Broadway
    Saratoga Springs, NY 12866

    Store Hours
    Mon – Fri: 10:00am – 5:00pm
    Sat: 10:00am–3:00pm
    Sun: Closed
    Phone: (518) 587-4949
    Fax: (518) 587-0121

Need More Help?

Should you require more help, please feel free to call our maintenance department at (518) 783-8976 to schedule our certified experts for a home visit.

Contact Us Today

Our team of Pool, Spa, and Backyard Specialists are here and ready to help transform your dream into a reality.

Read more …In-store Services

Spa Services

Contact Sales

Service Request

Spa & Swim Spa

Services

At Concord Pools & Spas, we want to make sure that you have years of problem-free enjoyment of your Concord® swimming pool, spa, or sauna. Visit our pool resources and spa resources pages for videos and documents to help you with your maintenance and troubleshooting common issues.

Interested in a new hot tub?

Whether you're looking to purchase your first hot tub, or are interested in upgrading your current spa, Concord Pools & Spas has the hot tub to suit your needs. Check out our featured Spa of the Month, and register for promotional savings and special financing.

Spa of the Month

Contact Us Today

Our team of Pool, Spa, and Backyard Specialists are here and ready to help transform your dream into a reality. Concord Pools & Spas offers a variety of services to help maintain your pool and spa equipment. 

Need More Help?

Should you require more help, please feel free to call our service department at 518-783-8976 ext. 623 to schedule our certified experts for a home visit.

  • In Field Service

    Schedule your spa opening or closing, or other general equipment maintenance or repair. Please call our service department at 518-783-8976 ext. 623 to schedule our certified experts for a home visit.

    Request Service

  • Must be completed to confirm appointments.

    View Service Agreement Form

  • Spa Valet

    Created by spa service techs and spa owners, Spa Valet was created because we believe in the numerous benefits a well-maintained spa will provide. We are dedicated to ensuring that when you are ready, your spa is ready so that you can get the therapy you need, relieve the stress that burdens you and experience the moments that take your breath away.

    More Information

  • Cover Upgrades

    Enhance the safety and style of your pool with Coverstar's automatic pool covers. Engineered for robust protection and tailored to suit your lifestyle, these covers prioritize both functionality and personal preferences. Coverstar takes pride in incorporating unparalleled design and manufacturing features to guarantee the utmost strength and performance in its automatic covers. Trust in Coverstar to not only safeguard your pool and loved ones but also to seamlessly complement your unique preferences.

    Learn More

Read more …Spa Services

Pool Services

Contact Sales

Service Request

Inground Pool

Services

Frequently Asked Questions

At Concord Pools & Spa, we want to make sure that you have years of problem free enjoyment of your Concord® swimming pool, spa or sauna. We'll use our Help and Support section to post easy to follow articles, videos and documents to help you with your maintenance and trouble shooting of common items.

Contact Us Today

Our team of Pool, Spa, and Backyard Specialists are here and ready to help transform your dream into a reality.

Call Today

Need Further Assistance?

Should you require more help, please feel free to call our maintenance department at (518) 783-8976 to schedule our certified experts for a home visit.

  • Must be completed to confirm appointments

    You can find the link to this form in your appointment confirmation email once scheduled.

  • Pool Openings

    Preparations

  • Pool Closings

    Preparations

  • Prepay for both your opening and closing by April 1 to receive a discount.

    You can find the link to this form in your appointment confirmation email once scheduled.

  • Water Chemistry

    General Information

  • Filter & Equipment Upgrades

    Accessories

Read more …Pool Services

More Articles …